What you Need to Know about VoIP

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Voice over Internet Protocol denotes a technique for offering phone service via the internet. In essence, VoIP requires high-speed connection and can offer relatively lower rates compared to conventional telephony. It can also offer calling as well as voice mail features that include, for example, SMS text, video conferencing capabilities, call routing, and recording. The guide below attempts to explain what you need to know about VoIP. 

1. How it functions

It’s probable you’re already using VoIP, especially when making long-distance calls. To streamline their networks, and route phone calls onto an IP gateway, phone companies have been relying on VoIP, thus minimizing their bandwidth. 

Further, the moment a call is received by the gateway on the other end; it’s directed to a local circuit switch. 

2. Analogue telephone adapter for accessing VoIP services

An Analogue telephone adapter links a standard telephone to a network or computer. Some are stand-alone in terms of carrying out their analog to digital-transfiguration and interlink to a VoIP server. Conversely, others depend largely on software to perform their tasks. Several providers always offer ATA free as a component of their service package.

3. Internet protocol phones for accessing VoIP services

Also termed softphones, this device is designed to buttress VoIP technology. Two types of SIP telephones include software and hardware-based. The software softphone technology depends on an application that applies an attached headset, or microphone and speakers on a computer to make and receive phone calls, including VoIP call forwarding. Conversely, a hardware-oriented SIP phone resembles a normal phone. The only dissimilarity is that it links directly to the data network instead of a standard landline. Importantly, these SIP telephones have an incorporated hub. As such, they can share a network connection with a computer and seldom needs another network point for the phone. 

4. Benefits of VoIP

It’s not only easy to set up, but also has other features that include, for example, mobile apps for Android as well as iOS, which extensions of your main phone, augmented functionality that tailored specifically for novel mobile operating systems, auto-receptionist as well as role-oriented access control to call screening, and team cooperation. Another benefit linked to VoIP enhanced functionality and mobility. It’s possible to use a VoIP phone anywhere there’s an internet connection. For businesses, VoIP is useful in terms of providing not only call routing but also call recording as well as conference call bridges, thus acting as an alternative to an operator. 

5. Choosing the correct VOlP technology for business

You shouldn’t be confused when it comes to selecting the right VolP technology for your business. 

All your company needs is to choose the most suitable VolP technology for your business. For example, managed PBX will an excellent option for a business that doesn’t have sufficient resources to capitalize on its VolP systems. For those who want to be hands-on, then SIP trunks will suit them when it comes to managing phone systems themselves. And for most developed features for a cost-effective price, you’ll need hosted PBX. It’s easy to implement and has nil management, as well as upfront costs. 


Based on the above guide on what you need to know about VoIP, it’s evident that you can use it to make calls, including VoIP call forwarding. 

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